IT Support

Why You Should Outsource Your IT Department

Many companies choose to outsource their IT support to Managed Services Providers in order to save money, time and resources. However, it can be difficult to decide whether to delegate this responsibility to another party. CMIT is a specialist in Computer Support Services that monitor your computer and systems all day long. CMIT’s proactive management system informs us whenever devices in your network are experiencing issues. Also, it backs up your data safely and securely to prevent cybersecurity problems before they impact your company. These are the top reasons to outsource your IT support.

Reduce your expenses

An average salary for an IT manager in-house is between PS30-60k annually. There are also costs associated with recruiting, company benefits, and continuing training to keep their skills current.

Many smaller businesses can’t afford an IT specialist in-house. This can lead to businesses using outdated systems that cause downtime and leave employees frustrated by trying to solve problems they don’t understand, rather than focusing on their work. This can lead to a loss in productivity that can quickly add up.

Outsourcing your IT services to an outside team can help you save money. You pay only what you use, and all costs are rolled into one monthly fixed payment that fits within your budget.

Support you when and where you need it

As your business’ IT needs fluctuate, you might not be able justify hiring an IT professional in-house. Perhaps you are a small business and don’t have the space to hire another employee.

Your IT systems are critical to your business, even if it isn’t feasible to hire an IT manager. You will need someone to support you if something goes wrong, or if you want modernisation of your operations.

You can be confident that your IT systems will always be monitored and maintained by an IT outsourcing company. If you have any issues, you can reach a team of experts at your disposal whenever you need them.

Complementary in-house expertise

One option is to have an IT manager who is dedicated to your IT, or an employee who will look after it as part of their regular job. This can be a great resource for business continuity and can be relied on by you.

Sometimes, a critical failure can cause a halt in operations. Your IT manager may be on vacation, sick, or at an external event.

They may also find the problem is too complex or severe for them to handle at their current level.

You can be sure that an outsourced IT support team will be available to answer your calls and offer solutions to your internal IT staff.

You must have the skills necessary to do the job.

It is difficult to find IT jobs, especially in a highly competitive market.

The process of recruiting is time-consuming, expensive, and difficult at times. It can also be costly for businesses if the wrong person is hired.

How can you tell which candidate is the best for your company if you don’t have any technical experience?

It is easier to outsource your IT support than it is to hire for an in-house position. You can be sure that your IT support team will always be available to you with the most current industry qualifications and technical skills.

Your business should be run with a focus on the future

It is difficult to focus on your work when you and your staff are constantly dealing with IT issues and fighting against obsolete technology.

Business leaders know that downtime can cost them a lot. Instead of focusing on the things that matter, like staff, costs, and meeting the needs your customers, you should focus your attention elsewhere.

Outsourced IT support can give you total peace of mind and help you focus on your business.

Increase employee productivity

Regardless of how severe or frequent they may be, technical issues can cause disruptions, financial loss, and time-wasting.

Even if there aren’t any technical issues, it is possible that you spend a lot time doing repetitive tasks or reading through email threads in order to complete projects.

Modern IT support has evolved beyond the traditional “break/fix” model. A great service provider will be proactive and prevent problems from ever happening. They’ll also recommend solutions that can make you more productive such as automating repetitive tasks and using collaboration tools like Microsoft Teams.

Make the most of the latest technology

The IT landscape changes constantly and new technology services and solutions are developed all the time.

It can be difficult to keep up with all of the latest updates, products, and applications and decide if they are right for you.

Outsourcing to Managed Service Providers means that business technology is their specialty. They will be trained in the most recent technologies and have the ability to give you advice about the best technology to help your business succeed.

Get advanced solutions and services

When you think of what you might need IT support for, you immediately think of everyday problems and critical failures.

IT requires a long-term strategy. It’s not about solving obvious problems. It’s about using technology to your advantage, making your life easier, and using it to your advantage. You should also plan for possible disasters, including hybrid working and cyber security.

Avoid problems before they happen

You are likely to spend more time and money on your business if you have a reactive, fix/break support system.

You know that there is a problem before your employees are aware of it. This can lead to reduced productivity and prolonged downtime, which can be costly and frustrating.

You can be confident that your IT systems are being continuously monitored by an outsourcing IT provider. This helps identify and resolve potential problems before they affect your business. This ensures that there is minimal downtime.

Next step is an award-winning IT support company with specialist services in communications, cyber security, business intelligence and more.

To find out more about outsourcing IT support for your business, don’t hesitate in contacting our friendly team.